What to do now
Open and close the lid normally, then restart or continue only if the washer accepts the lid state.
The washer needs the lid to be opened and closed before the cycle can continue. Open and close the lid normally, then restart or continue only if the washer accepts the lid state. Do not keep running the appliance if the code returns or a safety sign appears.
Region: United States. This page does not generalize the code to every Whirlpool washer.
The washer has not seen the expected lid-open or lid-close state for the cycle. The safe first action is to use the lid normally and avoid forcing the mechanism.
Confirmed: Whirlpool lists lid in the top-load HE washer error-code article. Pelledor treats it as a lid-state prompt inside that official scope, not as a confirmed lid-lock part failure.
Open and close the lid normally, then restart or continue only if the washer accepts the lid state.
Only after safe supply checks and only if the code clears.
Stop if the lid will not close, the lock area is damaged, or the washer continues with an unsafe lid state.
Contact service if the lid area is clear and normal movement still leaves the washer unable to recognize lid position.
No reset procedure is published here because the current source does not document one for this scope.
Do not slam or force the lid if the washer does not recognize it after a normal open-close action.
Record the model label, cycle selected, whether the lid was opened and closed, visible obstruction, and whether any lid-lock codes also appeared.