What to do now
Pause use and check the washer drain setup for visible kinks, obstruction, or abnormal standing water before restarting.
Error code
Samsung Samsung Washer Error 5C / SC / SE: Meaning, Safe Checks and Official Source
Water is not draining from the washer correctly. Pause use and check the washer drain setup for visible kinks, obstruction, or abnormal standing water before restarting. Do not keep running the appliance if the code returns or a safety sign appears.
Applies to: Samsung Washer error-code scope official Samsung support article scope.Confidence HIGHLast verified 2026-07-27
Applies to
- Samsung appliances covered by the cited Samsung washing machine information and error codes article
- Displayed 5C / SC / SE code in that Samsung support scope
Region: United States. This page does not generalize the code to every Samsung washer.
What the code means
The washer is reporting that water is not draining at the correct speed or at all in Samsung’s official support scope.
Confirmed: Samsung groups nd, 5E, SE, 5C, SC and 1 5C as no-drain errors. Pelledor keeps this page scoped to drain-path checks and service escalation, not pump replacement by assumption.
Can you keep using it?
Only after safe supply checks and only if the code clears.
When to stop
Stop if water remains in the tub, the washer leaks, the pump sounds abnormal, or electrical safety is uncertain.
When to call a professional
Request service if the code continues after safe visible drain checks.
Safe checks
- Confirm the displayed code is in the 5C, SC, SE, nd or 5E group.
- Check the drain hose for visible kinks or crushing.
- Do not reach into standing water while the washer is powered.
Confirmed by the manufacturer
- Water is not draining at the correct speed or at all.
- Samsung groups 5C, SC, SE, 5E, nd and 1 5C as no-drain errors.
- Drain setup should be checked before service assumptions.
Commonly associated with this fault
- A kinked drain hose or blocked drain path can fit the official no-drain explanation.
Not confirmed for this exact model
- A failed drain pump, pressure sensor, control, or harness is not confirmed by the code alone.
Reset instructions
No reset procedure is published here because the current source does not document one for this scope.
Do not keep restarting if water remains or the no-drain code returns after visible checks.
Information to collect before calling service
Record the model code, exact displayed code, water level, drain-hose routing, and whether the pump audibly runs.