What to do now
Check that water is available, the faucet is open, and the supply hose is connected before trying another cycle.
Error code
LG LG Washer IE Error IE: Meaning, Safe Checks and Official Source
The washer did not fill to the expected water level in the allowed time. Check that water is available, the faucet is open, and the supply hose is connected before trying another cycle. Do not keep running the appliance if the code returns or a safety sign appears.
Applies to: LG Washer IE support scope official LG support article scope.Confidence HIGHLast verified 2026-07-29
Applies to
- LG products covered by the cited [LG top load washing machine error code] The IE error is displayed. article
- Displayed IE code in that LG support scope
Region: Global. This page does not generalize the code to every LG washer.
What the code means
The washer is reporting a water-supply condition, not a confirmed failed part. LG points first to supply cutoff, faucet position, hose routing, freezing, and inlet-filter debris.
Confirmed: LG documents IE as a water-inlet error that appears when the tub does not fill to an adequate level in a specified period.
Can you keep using it?
Only after safe supply checks and only if the code clears.
When to stop
Stop if water leaks, the supply hose cannot be accessed safely, or thawing would create an electrical risk.
When to call a professional
LG says to consult an LG Electronics Service Center if the method does not solve the issue because there may be a malfunction in the water supply valve.
Safe checks
- Confirm the display reads IE or No Water Supply.
- Check that the faucet is open and the supply hose is connected.
- Unfold a pressed or bent supply hose if it can be reached safely.
- Clean the water-supply filter only after turning off the faucet first.
Confirmed by the manufacturer
- Water may be cut off, the faucet may be turned off, or the supply hose may not be connected.
- The water supply hose may be pressed or bent.
- The water pipe or supply hose may be frozen in cold weather.
- Foreign material such as rust, sand, or stones may be caught in the water-supply filter.
Commonly associated with this fault
- Recent plumbing work, a closed valve, or a kinked hose can fit LG’s official IE explanation.
Not confirmed for this exact model
- A failed inlet valve, pressure sensor, control, or wiring fault is not confirmed by IE alone.
Reset instructions
No reset procedure is published here because the current source does not document one for this scope.
Do not keep restarting if IE returns after accessible supply and filter checks.
Information to collect before calling service
Record model label, exact IE display, faucet position, hose routing, filter condition, cold-weather exposure, and whether water comes from the faucet.
Official source
LG documents IE as a water-inlet error where the tub does not fill adequately and lists water cutoff, closed faucet, hose connection, hose bending, freezing, and inlet-filter debris checks.
- Source
- LG Electronics (A)
- Section
- [LG top load washing machine error code] The IE error is displayed.
- Last checked
- 2026-07-29